Warranties
Click on the Manufacturer's name to read or download the respective Warranty policy.
Barlow Tyrie
WARRANTY PERIOD (YEARS)
| Product | Teak | Stainless Steel | Aluminium | Sling | Others |
|---|---|---|---|---|---|
| Teak | 10 | N/A | N/A | N/A | N/A |
| Teak & Sling | 10 | N/A | N/A | 3 | N/A |
| Teak & Cord | 10 | N/A | N/A | N/A | 3 |
| Eucalyptus | N/A | N/A | N/A | N/A | 3 |
| Stainless Steel & Teak | 10 | 10 | N/A | N/A | N/A |
| Stainless Steel & Sling | N/A | 10 | N/A | 3 | N/A |
| Aluminium & Sling | N/A | N/A | 10 | 3 | N/A |
| Ceramic Surfaces | N/A | N/A | N/A | N/A | 10 |
| Glass & HPL Surfaces | N/A | N/A | N/A | N/A | 2 |
| Parasol & Bases | N/A | N/A | N/A | N/A | 2 |
| Cushions | N/A | N/A | N/A | N/A | 2 |
| Product covers | N/A | N/A | N/A | N/A | 2 |
Product warranties DO NOT apply to the following:
- Use in a contract or non-residential situation.
- Damage or chipping to glass, ceramic or HPL due to misuse or impact.
- Damage due to use of a pressure washer.
- Deterioration due to the application of teak oil or other wood treatments.
- Damage that is wear and tear from reasonable private residential use, which includes dents, paint scratches, stains, tears to fabric, etc.
- Normal deterioration and weathering from exposure to an outdoor environment, which includes small cracks (checking) in wood, color change, surface blemishes on stainless steel, etc.
**All furniture requires some maintenance and we recommend that you clean it regularly using our care products to keep it looking its best. If you have a problem and the warranty period has expired then you may contact us as we will always do what we can to help you. A warranty claim must be supported by a photograph.
