Walters | Care & Maintenance
Indoor and Outdoor Casual furniture deserves exceptional care. WALTERS furniture can be enjoyed for many years when it is well maintained.
Wash the furniture when needed with a mild detergent and water, rinse, dry thoroughly. Rinsing in all maintenance should not be done with pressure washing units and water over 100 degrees Fahrenheit temperature. It is best to perform this maintenance two to three times per year or more frequently in areas with poor air quality. Please note that these durable materials can be safely cleaned as often as desired.
Note: Some harsh cleaning agents, suntan and sunblock products may be harmful to resin, outdoor fabrics, mesh, and straps. Do not allow such products to come in contact with the products, which are not covered under warranty.
The packaging that surrounds your new product was designed to prevent damage during transportation. It is durable and protects the material inside. Do not use knives to cut plastic or cardboard nearest the product. This can cause the natural or resin weave strands to get cut. Cut material is not covered within the manufacturer’s warranty. We ask that you recycle the packaging material as part of our commitment to protect the environment we all live in.
- Wet Spills: Wet spills should never be wiped; they should be blotted immediately. Apply warm, soapy water to the stain with a clean, wet cloth. Blot with a dry cloth to soak up spills and water. Repeat until the area is dry and free of stains.
- Dry Spills: For dry spills, remove loose debris with handheld vacuum or standard vacuum with hose attachment. Do not drag bristles or vacuum head across the surface as this will damage the weave. Seagrass or Water Hyacinth Wet spills should be blotted immediately. Simply use water, weak alkaline solution, a soft brush and a sponge to clean. Dust can be quite easily removed with a vacuum cleaner. If you notice stains, you can use a thin blend of Murphy Oil Soap, wipe gently and allow to air dry. Be sure to leave the damp area exposed to the air, as dampness could lead to the formation of mold.
RATTAN OR WOOD FINISHES:
- Cleaning: Rattan stained finishes may be cleaned with a soft, damped and lint-free cloth and dry immediately. Always wipe with long straight strokes rather than circular motions to avoid creating a swirl mark.
- Do not use an oil based polish or products that contain silicone as they can damage the finish.
- Teak: Teak should be left alone to age naturally. It will naturally turn to a soft elegant gray, called patina. This process can take up to nine months depending on the intensity of the sunlight and weather exposure. Imperfections are inherent to the wood and will change over time enhancing the beauty. To maintain teak, use a soft brush to remove any dust or dirt. Brush in the direction of the grain. For stubborn stains wash with a mild detergent and water and rinse thoroughly and allow to dry. Do not oil the wood; it may cause mildew and stain the coloring. Teak produces its own natural oils to keep it in balance in nature.
- Mahogany: Mahogany and other hardwoods are natural to tropical climates. They expand and contract with exposure to different temperatures and humidity. Clean the wood with a damp cloth and wipe off excessive water, oil, drinks, and food spills to avoid discoloration. Keep mahogany out of direct weather under a protected roof.
- Features: Because leather is a natural material, each hide will have unique characteristics. Several hides are used to upholster each item. The resulting variations in color, grain, and natural markings all contribute to your item’s beautiful and natural appeal. Leather is a highly durable upholstery material.
- Stains: Gently blot soiled area with a clean absorbent cloth or sponge. If stain or spill does not disappear, clean by using a circular motion with light to moderate pressure. Do NOT rub with force. If necessary, use a slightly damp cloth with lukewarm water and let air dry.
- Difficult Stains: Use a mild, non-detergent soap or saddle soap to remove. Apply the soap to a clean sponge or cloth - dampen and wipe the affected area gently. Rinse with lukewarm water and a damp cloth. Allow the leather to air dry.
- Dust: Regular dusting with a soft cloth, microfiber duster, or feather duster helps keep any type of wicker looking great.
- Heavy Dust: For heavier dust, use a small soft-bristled paintbrush; to remove dirt from those crevices where wicker meets the furniture frame, switch to an old toothbrush.
- Cleaning: Regularly clean wicker furniture with the brush attachment of your vacuum, being sure to set the suction to its lowest level to avoid causing damage.
- Wicker pieces need a more thorough cleaning once or twice a year.
- Moisten a microfiber cloth or cotton cloth with warm water, then gently rub the wicker surface, top and bottom.
- Heavier Stains: For heavier dirt and stains, wipe with a cleaning cloth that's been lightly moistened with warm water and mild soap; wipe again with plain water.
- Mildew & Mold: To eliminate mold or mildew, wipe with a mixture of 25% white vinegar and 75% water, then wipe again with plain water.
- Precautions: Do not use stainless steel frames near the ocean. Ocean salt water can damage the stainless Steel finish.
- Rust: If a stain or rust spot appears clean promptly. Rust can permanently etch the steel surface. Apply a non - abrasive stainless steel cleaner/polish. Follow the manufacturer’s instructions. Rub with the grain not in a circular motion. Rinse thoroughly with water and dry. If stain still remains, use a no scratch scrub sponge or hand pad to polish the stainless steel.
- Bleach: Do not use bleach, cleaners with bleach, hydrochloric acid, abrasive pads or cleaners.
- Features: Woven furniture is made of durable weatherproof resin weave that is designed specifically for outdoor use.
- Cleaning: A solution of mild detergent and water can be used to clean the product and rinse with water and dry thoroughly.
- Bleach: Do not use bleach or heavy cleaning agents to clean. A thorough cleaning 3 times a year is recommended.
- Features: Outdoor fabrics are designed to endure years of sun, rain, and weather.
- Cleaning: Wash the outdoor cushions with a solution of mild detergent and water and rinse thoroughly, rinse with water and dry. Place cushions on end to allow them to dry completely.
- Stains: Light stains can be removed with instructions from the fabric manufacturer.
- Precautions: Do not dry clean or use a washing machine or dryer. Do not steam or use water above 100 ̊. Do not use bleach or solvent type materials on woven vinyl as they may damage the material.
STONE AND MARBLE:
- Features: Non-porous stone and marble may be used for outdoor use.
- Maintenance: To maintain, apply a stone sealer every 6 months to protect and restore the top. This should be repeated each year before winter storage.
- Stains: If a tabletop is stained with any liquid or food, clean immediately with a mild detergent and rinse with water.
- Storage: In cooler climates the product should be stored in a dry indoor area and or be covered to protect from the winter environments. Allow some space between the cover and the stone so that moisture is not trapped on the surface.
POWDER COATED ALUMINUM:
- Features: Powder coated aluminum frames are very durable and resilient in the outdoor application.
- Frequency: Periodically clean the finish with a sponge or soft brush to remove debris.
- Clean: Clean with a mild soap with warm water rinse thoroughly. Avoid using abrasive cleaners. Do not use any solutions with bleach in them.
- Precautions: In seaside areas and indoor pool areas, chlorides can accumulate on the finish leading to discoloration. In both of these environments repeat cycles of cleaning daily to avoid build up. Regular cleaning will keep the product clean and vibrant for many years.
For additional help or questions please contact us at firstname.lastname@example.org or your customer service agent. Thank you for purchasing WALTERS furniture and we hope you enjoy it for many years.